zenancy
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Platform features

Everything your agency needs. Nothing it doesn't.

Six integrated modules that replace spreadsheets, inbox triage, and compliance dread — with an estimated ~22 hours saved per week across a typical 50-property portfolio.
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~4 hrs

saved per week on maintenance triage alone

~6 hrs

saved per month on compliance admin

~3 hrs

saved per week on contractor coordination

~5 hrs

saved per week on portfolio admin

~3.5 hrs

saved per week on tenant intake

~1 hr

saved daily on status meetings

Total estimated savings

Across all modules, normalised for a typical agency week

~22 hrs

per week

·

~95 hrs

per month

~4 hrs saved per week on maintenance triage alone

AI Operations Manager

Triage before you even open the ticket

Tenant reports arrive in plain language — often in another language entirely. Zenancy translates, assesses urgency, recommends the correct trade, and estimates contractor cost before your team picks up the phone.

  • Automatic urgency scoring (Low → Emergency)
  • Trade recommendation (plumber, electrician, etc.)
  • Cost estimates to protect your margins
  • Multi-language tenant intake
zenancy.co.uk/dashboard/maintenance
Boiler not heatingHIGH

See it all working together

Start with a plan that fits your portfolio and see maintenance, compliance, and contractors working together from day one.

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zenancy
byCroftware

The AI-powered command centre for UK HMO letting agents.

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© 2026 Zenancy · Built for letting agents

Kitchen tap leaking
MEDIUM
Window latch brokenLOW

AI recommendation

Plumber · est. £120–£180

~6 hrs saved per month on compliance admin

Compliance Engine

RAG status for every certificate, every property

Gas Safety, EICR, EPC, HMO licences — tracked with red-amber-green status across your entire portfolio. Expiry dates surface before they become fines, not after.

  • Portfolio-wide compliance matrix
  • Expiry alerts and triage board
  • Document upload and audit trail
  • Policy templates for UK lettings
zenancy.co.uk/dashboard/compliance

Gas Safety

Valid

EICR

Due 28d

EPC

Expired

HMO Lic.

Valid

Fire Risk

Due 28d

Legionella

Expired

~3 hrs saved per week on contractor coordination

Contractor Dispatch

From ticket to invoice without the chase

Assign the right contractor, track work orders through to completion, and auto-generate Xero-ready invoices the moment a job is signed off.

  • Contractor job board and quote requests
  • Work order lifecycle tracking
  • Compliance status per contractor
  • Xero invoice generation on completion
zenancy.co.uk/dashboard/work-orders
JP

James Plumbing Ltd

In progress · WO-1042

Active
Invoice draft ready for Xero · £165.00
~5 hrs saved per week on portfolio admin

HMO Portfolio View

Every property, room, tenant, and tenancy

Built for letting agents managing HMOs at scale. See occupancy, tenancies, landlords, and unit-level detail in one calm operating surface — not five spreadsheets.

  • Property and unit hierarchy
  • Tenant and tenancy management
  • Landlord client portals
  • Portfolio search (⌘K)
zenancy.co.uk/dashboard/properties

12 Oak Street HMO

4 units · 3 tenancies

92% occupied

4 Victoria Road

5 units · 4 tenancies

88% occupied

88 Station Parade

6 units · 5 tenancies

84% occupied
~3.5 hrs saved per week on tenant intake

QR & NFC Tenant Reporting

Tenants report issues in 60 seconds — tap or scan

Room-level QR codes and NFC SmartHubs let tenants submit maintenance requests with photos — no app download, no account required. Issues flow straight into your AI triage queue and become tracked tickets automatically.

  • Printable QR codes per unit
  • NFC SmartHub tap-to-report for rooms and common areas
  • Photo and description capture
  • Instant ticket creation with AI triage
zenancy.co.uk/report/demo

Room 3 — Report issue

Submit report
~1.5 hrs saved per week on tenant intake friction

SmartHub

Physical NFC hub. Zero-friction reporting.

Zenancy SmartHubs are NFC-enabled devices installed in rooms and common areas. Tenants tap with any modern smartphone to instantly log an issue — no scanning, no app, no friction. Every tap creates a tracked ticket in your dashboard.

  • Wall-mounted NFC device per room or shared space
  • One tap raises a pre-located maintenance ticket
  • Works with any NFC-capable smartphone
  • Feeds directly into AI triage and issue tracking
zenancy.co.uk/dashboard/smarthub

Room 3 · Hub tapped

Just now · Bathroom

NFC

Ticket created

AI triage in progress · Issue type: Plumbing

AI recommendation

Plumber · est. £80–£140

~1 hr saved daily on status meetings

Command Centre Dashboard

Your morning briefing, not your morning spreadsheet

Open tickets, compliance gaps, and portfolio stats at a glance. Role-based views for agents, landlords, contractors, and tenants — everyone sees exactly what they need.

  • Real-time open ticket counts
  • Compliance document totals
  • Role-specific navigation
  • Persona switching for agency teams
zenancy.co.uk/dashboard

Properties

24

Open tickets

7

Tenants

86

Compliance

142